This privacy policy outlines how Transfer Service Milan manages and processes personal data in accordance with the EU General Data Protection Regulation (GDPR) 2016/679 and applicable Italian data protection laws.

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1. Data Controller

The data controller for Transfer Service Milan is Transfer Service Milan, located in Milan, Italy. For any information or requests regarding privacy, please contact us at: info@transfermilano.com.

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2. Types of Data Collected

The data collected by Transfer Service Milan may include:

• Personal Data: name, surname, email address, phone number, pickup address.

• Payment Information: details necessary to complete payment for our services.

• Browsing Data: traffic data, IP addresses, and other site usage information.

• Additional Data: information voluntarily provided via contact forms or inquiry requests.

3. Purpose of Data Processing

The collected data is processed for the following purposes:

• Service Provision: For booking and managing our chauffeur-driven car rental services, including direct contact for confirmation and handling of requests.

• Marketing and Promotional Communications: To send information on special offers, promotions, and updates, subject to the user’s consent.

• Statistical Analysis: To improve the quality of our website and optimize the services offered.

• Legal Obligations: To fulfill fiscal, accounting, and legal obligations.

4. Data Processing Methods

Personal data is processed both electronically and manually, in compliance with security measures mandated by law. Transfer Service Milan adopts technical and organizational measures to protect data against unauthorized access, loss, alteration, or destruction.

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5. Data Retention Period

Personal data will be retained as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law. Contact data for marketing purposes will be kept until the user withdraws their consent.

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6. User Rights

The user has the right to:

• Access their data: obtain confirmation of the existence or non-existence of personal data concerning them.

• Rectify data: request the correction of incorrect or incomplete personal data.

• Delete data: request deletion of personal data (right to be forgotten).

• Restrict processing: request a limitation of data processing under certain conditions.

• Data portability: receive data in a structured, commonly used, machine-readable format.

• Object to processing: object to data processing for marketing purposes.

To exercise these rights, the user can send a request to: info@transfermilano.com.

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7. Data Sharing and Transfer

Personal data will not be shared with third parties, except where necessary for service provision (e.g., payment partners or technology providers) and legal obligations. In such cases, data transfer will be carried out in compliance with current regulations.

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8. Changes to this Privacy Policy

Transfer Service Milan reserves the right to amend this privacy policy at any time. Changes will be posted on this page and will take effect immediately. We encourage users to periodically check this section to stay informed about data processing practices.

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Last Update: 10/11/2024